Troubleshooting should begin with an analysis of the log files. These files are written to the directory /var/log/benno with the permissions of the user benno (benno-archive) or bennorest (benno-rest).

Falls hier nicht genügend Informationen bereit gestellt werden, kann es ggfs. sinnvoll sein, das Debug-Log zu aktivieren.

The services of the archiver (benno-archive) and the REST interface are started via init script (or systemd configuration).

For testing purposes, these daemons can also be started manually on the console. To do this, switch to the respective user on the system and start the service.

$ sudo su -s /bin/bash - benno $ cd /opt/benno
/opt/benno$ /usr/bin/java -jar bennoarchive.jar -c /etc/benno/benno.xml

Die Meldung „No directory, logging in with HOME=/“ kann ignoriert werden.

$ sudo su -s /bin/bash - bennorest $ cd /opt/benno
/opt/benno$ java -jar bennorest.jar -c /etc/benno/benno.xml

Die Meldung „No directory, logging in with HOME=/“ kann ignoriert werden.